Jim Shields was excited to close a big deal. But after sending over the contract, the client pointed out that he had left out a pretty significant fee from their earlier conversations.
Cue the gut-wrenching feeling of being called to the principal's office! An oversight like this could be a deal-breaker at this late stage.
Jim could have handled this in a few different ways, but he’s a professional. Tune in to Tales From The Field with Amy Volas to hear how he owned his mistake with the hope to salvage this deal without any bad feelings.
Inside the episode: